Privacy Policy

USA Benefits Group Insurance Agency

Last updated: September 30, 2024.


Welcome to usabgbroker.com, the official website of USA Benefits Group Insurance Agency. This Privacy Policy outlines how we collect, use, and protect your personal information when you interact with our website or any related services, including our Facebook application.


We are a licensed insurance brokerage specializing in life, health, group health, ACA (Affordable Care Act), and ancillary insurance products. Our services are available to residents of the following states: California (CA), Arizona (AZ), Alabama (AL), New Mexico (NM), Texas (TX), Tennessee (TN), Iowa (IA), Kansas (KS), Missouri (MO), Mississippi (MS), South Carolina (SC), North Carolina (NC), Illinois (IL), Indiana (IN), Oklahoma (OK), Ohio (OH), and West Virginia (WV).


For a quick overview of the main points, please refer to the summary below. For full details, see the table of contents.


Summary of Key Points

  • Information Collected: We collect personal data such as names, emails, contact details, and browsing behavior when you engage with our website, social media, or insurance services.
  • Service-Related Data Use: Your data is used to provide life, health, and group health insurance brokerage services across the states we are licensed in.
  • Data Sharing: Your information is shared with third-party service providers, as required, and when mandated by law.
  • Social Logins: If you use social media to log in, we collect information from your social media profile.
  • Minors: Our services are not targeted at individuals under 18.
  • Data Rights: You have rights regarding the access, correction, or deletion of your data.

For more details, please continue reading the full privacy policy or navigate through the table of contents.



Table of Contents

What Information Do We Collect?

We collect both personal and non-personal information, depending on how you interact with our website, social media, or services. This includes:

  • Personal Information: Your name, email address, phone number, mailing address, insurance preferences, and any details you provide when requesting a quote.
  • Financial Information: Payment information for insurance purchases or premium payments.
  • Automatically Collected Information: Such as your IP address, device details, and browsing behavior when visiting our website or interacting with our online services, including social media.
  • Social Media Data: Information from your social media accounts if you log in through platforms like Facebook.

How Do We Process Your Information?

We collect and use your personal data to:

  • Provide life, health, ACA, group health, and ancillary insurance brokerage services in the licensed states of CA, AZ, AL, NM, TX, TN, IA, KS, MO, MS, SC, NC, IL, IN, OK, OH, WV.
  • Assist with your inquiries and provide customer support.
  • Process your applications and requests for insurance products and services.
  • Send you updates, reminders, and promotional materials relevant to the services you seek.

We process all data lawfully in compliance with data protection laws like GDPR and CCPA.

When and With Whom Do We Share Your Personal Information?


We may share your personal data with:

  • Insurance Providers and Partners: To facilitate the processing of your insurance applications.
  • Service Providers: Including payment processors, data storage providers, and marketing agencies.
  • Legal Authorities: When required by law, such as for regulatory compliance or lawful requests from authorities.

Do We Offer Artificial Intelligence-Based Products?

Yes, we leverage Artificial Intelligence (AI) technologies to enhance our services and provide a more tailored and efficient experience for our users. Our AI systems assist in the following areas:

  • Personalized Recommendations: AI helps us analyze user data to offer tailored insurance product recommendations based on your preferences and needs.
  • Customer Support: We use AI-driven chatbots and virtual assistants to streamline customer support and provide real-time assistance for common queries.
  • Fraud Detection: Our AI models assist in monitoring and identifying potential fraudulent activities to ensure the security of our services.
  • Data Analytics: AI technologies are used to process large sets of data to improve our service offerings and make informed business decisions.

Rest assured that the use of AI technologies adheres to all applicable data protection laws, such as GDPR, ensuring your personal information is processed lawfully and securely.

How Do We Handle Your Social Logins?

You can use your social media credentials to log in to our services. If you do, we will collect the information available from your social profile, such as your name, email address, and profile picture. This data is used only to enhance your experience on our platforms.

How Long Do We Keep Your Information?

We retain your personal information for as long as necessary to provide insurance services and to comply with legal obligations. If you wish to have your data deleted, you can request this at any time.

How Do We Keep Your Information Safe?

We implement industry-standard security measures to protect your personal information. This includes encryption and secure data storage. However, no system is 100% secure, and we cannot guarantee absolute protection from cyberattacks or breaches.

Do We Collect Information From Minors?

We do not knowingly collect personal data from individuals under the age of 18. If you are a parent or guardian and believe we have inadvertently collected such information, please contact us immediately so we can remove it from our records.

What Are Your Privacy Rights?

Depending on your location, you may have the following rights:

  • The right to access your personal data.
  • The right to request correction or deletion of your data.
  • The right to object to or restrict the processing of your data.

You can exercise your rights by contacting us at [Contact Email]. Visit our website or any of our social media pages for more details on how to exercise these rights.

Controls for Do-Not-Track Features

We currently do not respond to Do-Not-Track signals from browsers as no industry-standard protocol has been established for this.

Do United States Residents Have Specific Privacy Rights?

Yes, if you are a resident of certain states like California, you may have additional privacy rights under local laws. This includes the right to know what personal data we collect, how it’s used, and with whom it is shared.

Do We Make Updates to This Notice?

We may update this privacy policy to reflect changes in our practices or relevant laws. We encourage you to periodically review this page for the latest information on our privacy practices.

How Can You Contact Us About This Notice?

If you have any questions or concerns about this privacy policy, or if you wish to exercise your rights, you can reach us at:

USA Benefits Group Insurance Agency
Santa Rosa, CA, 95404
Phone: 1-951-229-3556
Email: jbohn@usabg.com

How Can You Review, Update, or Delete the Data We Collect From You?

If you wish to review, update, or delete the personal information we have collected about you, please contact us at; Email: jbohn@usabg.com. More details are available on our website.

Our Friends and family are our clients and our clients becomes our friends and family for life